Terms of Service

Services and Scope

MeveVPN provides access to international routes and network acceleration subscriptions, with coverage in 100+ countries and 240+ routes. Windows / macOS / iOS / Android / Linux are supported. Available routes and client access details are listed in the user panel; client and subscription information is available after signing in.

The service provides network connectivity, but does not provide memberships, content licenses, or account access for third-party websites. Third-party services may determine access based on region, account status, and their own rules. Route regions and related labels do not guarantee ongoing access to specific content.

Account and Subscription Rules

No email address is required to create an account; a username and password are sufficient. Keep your login credentials, subscription link, and account information secure. Do not publish them or share them with unrelated parties. If credentials are exposed or used unexpectedly, change your password promptly and describe the situation in a support ticket.

There is no limit on the number of devices connected at the same time when the account holder uses their own devices. This does not allow account or subscription sharing with others. Reselling, renting, or distributing a subscription, or using the service to provide unauthorized paid access to third parties, is prohibited. Users are responsible for activity on their authorized devices.

Monthly subscription data resets each month on the activation date. When upgrading mid-cycle, the price difference is converted into remaining days. Data packages remain available until used and do not expire. Before choosing a plan, check its billing method and data allowance. See the pricing page for prices; orders and usage status are available in the user panel.

Acceptable Use

Users must comply with the laws and regulations that apply where they are located and to their activities, as well as the rules of the websites and applications they access. The service must not be used for unlawful purposes or to infringe another person's privacy, intellectual property, or other legal rights.

Using the service for cyberattacks, distributing malicious software, committing fraud, accessing another person's systems without authorization, or sending harassing content is prohibited. Do not disrupt routes or other users' normal use through abnormal requests or malicious resource consumption. Network connectivity does not replace the user's judgment about content access or permissions.

Availability and Responsibility

Connection performance depends on factors such as the local network, device settings, carrier routing, and the status of destination websites. Maintenance, route adjustments, or external network failures may cause brief interruptions or changes in access. The service does not guarantee identical performance across all locations, times, and applications.

If an issue occurs, first check your plan status and client configuration, then submit a support ticket with the error message and relevant details about your setup. Do not send your password or full subscription link in a ticket. MeveVPN will investigate and respond based on the circumstances.

The service does not control third-party website content, account decisions, or service changes. Responsibility for external failures and effects caused by a user's own configuration depends on the actual circumstances. Nothing in these terms waives any liability that MeveVPN must bear under applicable law.

Account Restrictions and Termination

If MeveVPN identifies unlawful use, resale or sharing, malicious resource consumption, or conduct that threatens service security, it may suspend affected connections, restrict account features, or terminate service according to the impact. In cases of urgent risk, necessary measures may be taken first, followed by an investigation and review of user feedback.

If you disagree with an account action, explain the situation and provide relevant records through a user panel ticket. Decisions should take account of the conduct, its actual impact, and the investigation findings; an ordinary connection issue will not automatically be treated as a violation.

You may request a full refund for any reason within 7 days of your first payment. See the refund policy for instructions.

Changes and Notices

MeveVPN may update these terms in response to service changes or changes in applicable rules and will show the latest update month on this page. Changes affecting permitted use or important user rights will be explained through a site announcement or notice in the user panel. Please watch for relevant notices.

Change notices will state their scope. Matters involving paid subscriptions will be handled under applicable law and relevant policies. If you cannot accept a change, raise your questions through a support ticket before continuing to use the service. See the Privacy Policy for details on how account information is handled.